Refund & Cancellation Policy

Monarc is currently in pre-launch. No payments are processed or charged at this time. Joining the waitlist is free, and the Monarc Voice 14-day missed-call pilot is free of charge.

Once paid plans go live, customers may cancel at any time before the next billing cycle. We do not offer partial-month refunds, but you keep access until the end of your paid period.

Annual subscribers may request a refund within 14 days of payment if the platform does not meet the described functionality. Refund requests after 14 days are reviewed on a case-by-case basis.

UAE plans are priced in UAE dirhams (AED) and India plans in Indian rupees (INR). The same refund and cancellation terms apply in both regions: cancel before the next billing cycle for monthly plans; annual subscribers may request a refund within 14 days of payment. Refund requests after 14 days are reviewed case by case. India payments are subject to applicable Indian taxes, including GST.