Refund & Cancellation Policy
Refund & Cancellation Policy
Last updated: May 2026
1. Pre-launch period
1. Pre-launch period
Monarc is currently in pre-launch. No payments are processed or charged at this time. Joining the waitlist is entirely free.
2. At launch
2. At launch
Once the platform launches in Q1 2027, paid plans will be available. Customers may cancel at any time before the next billing cycle. We do not offer partial-month refunds but you will retain access until the end of your paid period.
3. Annual plans
3. Annual plans
Annual subscribers may request a refund within 14 days of payment if the platform does not meet the described functionality. Refund requests after 14 days are reviewed on a case-by-case basis.
4. India pricing
4. India pricing
India-region plans are priced in Indian Rupees (INR). The same refund and cancellation terms apply: cancel before the next billing cycle for monthly plans; annual subscribers may request a refund within 14 days of payment. Refund requests after 14 days are reviewed case-by-case. Payments are subject to applicable Indian taxes including GST.
5. Contact
5. Contact
For any billing questions: support@usemonarc.com or +971 521402955