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Monarc is a business software company for small and mid-sized businesses in the UAE and India. Our products cover AI call answering with Monarc Voice, customer management and invoicing with Monarc CRM, and security tools that are in development.
No. Monarc is built for businesses without one. We set everything up for you, and every finding comes with plain-language guidance.
Monarc Voice and Monarc CRM are launching soon. Security scanning, network monitoring and penetration testing are in development.
The UAE and India. Monarc is built for both markets, including VAT and GST invoicing.
Your data is encrypted in transit and at rest, and our data handling is designed to align with the UAE PDPL and India's DPDP Act. Our Privacy Policy and Data Retention pages have the details.
It depends on the products you use. Our pricing page has the current plans.
An AI receptionist answers your business phone calls, understands why someone is calling, and handles approved tasks such as capturing an enquiry, booking an appointment, or transferring the call to your team.
Usually, yes. Depending on your current phone setup, calls can be forwarded to Monarc Voice or connected through a compatible business phone system. We confirm the right setup before you go live.
Monarc Voice is built for English, Arabic and Hindi, with Gujarati, Malayalam, Tamil, Telugu and Kannada in validation. We confirm which languages are available for your workflow during your pilot.
Yes. You define when a call should be transferred — urgent enquiries, VIP callers, pricing exceptions, or anything that needs a person.
Recording can be enabled or disabled based on your needs and the rules that apply to you. When recording is used, the call flow provides an appropriate notice and your account controls how long recordings are kept.
Monarc Voice is built with tenant data separation, encryption in transit and at rest, role-based access, audit records, and configurable retention. Our data handling is designed to align with UAE PDPL and India DPDP requirements.
Anyone who owns or manages a website. Small business owners, founders, freelancers, agencies. If you have a website and don't know if it's secure, Monarc is for you.
Monarc checks for common vulnerabilities including SQL injection risks, exposed admin panels, outdated software, weak authentication, missing security headers, and misconfigured servers.
Monarc Voice and the security products are in development. Join the waitlist to get early access and be notified the moment we go live.
Most security tools are built for experts. Monarc is built for everyone. We skip the jargon, cut the noise, and give you clear answers: here's your problem, here's why it matters, here's how to fix it.
Yes. Monarc works on desktop, tablet, and mobile — fully responsive and always in sync.